COOKIE POLICY

The FULHAM website uses cookies, either its own or those of third parties, in order to improve its services and operation, as well as to optimize the user experience.

When accessing the Fulham website you can choose which type of cookies you want to accept (all, several or only functional ones) or reject them all.

The purpose of this Policy is to help you understand how FULHAM uses cookies, the purpose of the cookies used, as well as the options available to you to manage them.

WHAT ARE COOKIES?

Cookies are files that are downloaded to the user's computer in order to collect data, which are essential for the correct operation of the FULHAM website, providing advantages to the user, facilitating navigation and usability of the same and which may be updated and recovered by FULHAM as responsible for their installation.

Cookies can only be read by the service or application that issued them and are in no case executable files, nor can they spread or contain a virus. Likewise, the cookies used on the FULHAM website do not collect personal data from users (names, surnames, addresses, bank details or any other), so that the information obtained through the cookie service used by FULHAM is exclusively statistical and completely anonymous.

TYPES OF COOKIES

Depending on the entity that manages them :

• Own cookies: These are those that we send to your computer or terminal from our website.

• Third-party cookies: These are sent to your computer or terminal from a domain or website that is not managed by us, but by another entity that processes the data obtained through the cookies. These have a legal control regime that is much higher than that of our own cookies, for greater security and user confidence.

Depending on the length of time they remain activated :

• Session cookies: These are cookies specifically designed to collect and store data while you access and browse the website.

• Persistent cookies: These are a type of cookies in which the data obtained remains stored in the terminal and can be accessed and processed for a specific period of time, which can range from a few minutes to several years.

Depending on its purpose :

• Analysis cookies: These are cookies that, whether processed by us or by third parties, allow us to quantify the number of users and thus perform statistical measurements and analyses of the use made by users of the service offered. To do this, we analyse your browsing on our website in order to improve the range of products or services we offer you.

• Advertising cookies: These are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included on a web page, application or platform from which the requested service is provided based on criteria such as the edited content or the frequency with which the advertisements are displayed.

• Behavioural advertising cookies: These are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in a web page, application or platform from which the requested service is provided. These cookies store information on the behaviour of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to show advertising based on it. It is also possible that when visiting a web page or opening an email where an advertisement or promotion about our products or services is published, a cookie is installed in your browser that serves to subsequently show you advertising related to the search you have carried out, develop a control of our advertisements in relation, for example, to the number of times they are seen, where they appear, at what time they are seen, etc.

• Technical or functional cookies: These are those that allow the user to navigate through a website, platform or application and use the different options or services that exist therein, such as, for example, controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering the elements that make up an order, carrying out the purchase process of an order, making the request for registration or participation in an event, using security elements during navigation, storing content for the dissemination of videos or sound or sharing content through social networks.

• Personalization cookies: These allow the user to access the service with some general characteristics predefined based on a series of criteria in the user's terminal, such as the language, the type of browser through which the user accesses the service, the regional configuration from which the user accesses the service, etc.

WHY ARE COOKIES USED?

FULHAM uses cookies to offer you a more personalized experience with your preferences. This way you won't have to provide the same information every time you visit the FULHAM website. Cookies are also used to improve the performance of the website, as they make the purchasing process easier and help you find specific items quickly. And for us, it is a fundamental tool to understand your tastes and preferences and to be able to adapt our offer to what you really seek and demand from us. Only in this way can we fulfill our objective of making FULHAM your reference in men's fashion and trends where you find complete satisfaction in your purchases.

For more information, please visit our Privacy Policy.

COOKIES USED BY FULHAM

• The website uses Google Analytics , a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States ("Google"). Google Analytics uses "Cookies", which are text files located on your computer, to help the website analyze how users use the website. The information generated by the Cookies about your use of the website (including your IP address) will be directly transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf for the purpose of tracking your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may transfer this information to third parties when required to do so by law, or when such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the processing of data or information by rejecting the use of Cookies by selecting the appropriate settings on your browser. The configuration of these cookies is predetermined by the service offered by Google, which is why we suggest that you consult the Google Analytics privacy page, http://www.google.com/intl/es/policies/ to obtain more information about the cookies it uses and how to disable them.
• At Fulham we use SalesManago technology to optimise communication with our users and advertising, so that we can adapt our offer to the particular interests of each of them, and in the most attractive way possible. The cookies used are:

1. smclient: unique identifier of the user visiting the website. Duration: persistent.
2. smuuid: Random identifier of an anonymous contact visiting the website. Duration: persistent.
3. SERVERID: Server ID for load balancing. Duration: persistent.
4. smform: Display parameters used to save contact forms used in SALESmanago. Duration: persistent.
5. smg: unique identifier of the user visiting the website. Persistent, affected functionality: content personalization and monitoring.
6. smgoid: unique identifier of the user visiting the website. Persistent, affected functionality: content personalization and monitoring.

• In order to offer the most complete and efficient customer service possible, we use the Zopim (Zendesk) online chat. The cookies they use are:
• Finally, the website also uses cookies for the AdWords conversion tracking feature. To help track sales and other conversions from ads, it adds a cookie to a person's computer when they click on an ad. This cookie lasts for 30 days and does not collect or track information that could identify the user. The Google conversion tracking cookie can be disabled in the user settings of the Internet browser. The configuration of these cookies is predetermined by the service offered by Google, which is why we suggest that you consult the Google privacy page for more information about them. You can find this information at: http://www.google.com/intl/es/policies/technologies/ads/

HOW CAN I DISABLE COOKIES?

If you have accepted the use of cookies on our website at any time and then change your mind, you can easily change your browser preferences to disable cookies. However, remember that if you disable them, your username and password will no longer be saved on the website and the browsing process on our website will be considerably slower, since you will have to gather all the necessary information from scratch to be able to access our products and make a purchase on our website.

The deactivation procedure differs depending on the browser you are using. Below you can find the deactivation procedure for the most common ones. For other browsers, please consult their respective information and settings page.

Firefox :

1. Open Firefox.
2. Press the “Alt” key on your keyboard.
3. In the menu that appears at the top of the screen, choose “Tools” and then “Options.”
4. Click on “Privacy”.
5. Under “Firefox will”: choose “Use custom settings for history.” Uncheck “Accept cookies” to disable them and save your changes.

For more information, see the page: http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Internet Explorer :

1. Open Internet Explorer.
2. Click the “Tools” button and then click “Internet Options.”
3. Select “Privacy.”
4. In “Advanced” you can disable cookies and save the changes made.

For more information, see the page: http://windows.microsoft.com/es-es/windows-vista/block-or-allow-cookies

Google Chrome :

1. Open Google Chrome.
2. Click on the “Tools” menu.
3. Select “Options”.
4. Click the “Advanced” tab. In the “Privacy” section, click “Content settings.”
5. In the “Cookies” tab you can disable cookies and save the selected changes.

For more information, see: https://support.google.com/chrome/answer/95647?hl=en

 

Safari :

1. Open Safari.
2. Select “Preferences” from the menu and click “Security” (top right).
3. In the "Accept Cookies" section, you can choose whether Safari should accept cookies from the sites you visit. For more information, click the question mark.
4. To view the cookies that have been stored on your computer, click on “View cookies”.

For more information, see: http://support.apple.com/kb/HT1677?viewlocale=en_US

THE DATA CONTROLLER IS:

• FULHAM SHOPS, SL
• NIF: B5009876
• Address: Calle Velázquez 72, 28001, Madrid
• Telephone: 91 764 88 87
• Email: info@fulham.es

Fulham is the Controller of the User's personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of April 27 (GDPR) and Organic Law 3/2018 of December 5 (LOPDGDD), and therefore the following information on the processing is provided:

END OF TREATMENT:

• Maintain a business relationship with the User. The operations planned to carry out the treatment are:
• Sending commercial advertising communications by email, SMS, MMS, social communities or any other electronic or physical means, present or future, that enables commercial communications. These communications will be carried out by Fulham and related to its products and services.
• Conduct statistical studies.
• Process orders, requests or any type of request made by the user through any of the contact forms made available to them.
• Forward the newsletter of the website.
  
  

LEGAL BASIS FOR PROCESSING:

Consent of the interested party.

DATA RETENTION:

Some of the cookies used on this website will store your data only as long as the user remains logged in. On the other hand, data extracted by third-party cookies that are persistent will be stored for:

- Google Adwords: 30 days.

- Google Analytics: 2 years.

- Sales Manago: 10 years.

Fulham will retain the data extracted by cookies indefinitely until the user requests their deletion.

RECIPIENTS. COMMUNICATION OF DATA:

The data will not be communicated to third parties, except under legal obligation.

RIGHTS THAT ASSIST THE USER:

• Right to withdraw consent at any time.
• Right to access, rectification, portability and deletion of your data and to limit or oppose its processing.
• Right to file a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations.
  
  

CONTACT INFORMATION TO EXERCISE YOUR RIGHTS:

• FULHAM SHOPS, SL
• Address: Calle Velázquez 72, 28001, Madrid
• Telephone: 91 764 88 87
• Email: info@fulham.es
  
  

REVIEW OF THE COOKIE POLICY

FULHAM undertakes to review the Cookie Policy every six months, unless there are regulatory or other requirements that make it necessary to adapt the Policy on a shorter basis. Therefore, users are advised to periodically consult its content. However, occasionally, during each update, the list may include a cookie that is no longer used, or one that is pending update, although it will always refer to cookies with identical purposes to those outlined on this information page.