GORRO JAMES LOCK & CO. LTD

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• You can request a return within 30 calendar days of the date you receive the order.
  
• We will pick up the package.
• We will refund the amount of the order via the same method you used to make the payment, within 2 - 3 days.
• We will only charge you for the shipping costs, specified in "Delivery" section, in the column for orders under 20€ / 300€ (regardless of the amount of the order to be returned). We will deduct this amount when we refund you. 
• You can also send the package yourself or drop it off at any of our stores, for free.

For more information, visit this link