- You can request a refund within 14 calendar days of the date you receive the order.
- We will pick up the package.
- We will refund the amount of the order via the same method you used to make the payment.
- We will only charge you for the shipping costs, which we discount from the refund (the price for national orders is €5.
- For international orders amounting to less than €320, the price is specified per destination in the delivery costs table).
- You can also send the package yourself or drop it off at any of our stores, for free.
Delivery times are expressed in business days.
*For same day deliveries, orders should be placed before 13:00.
For more information, visit the links in the footer.